After placing your order, please provide your Roblox username, account name, and password. If convenient, please also provide a backup code. Our staff will need to log into your account to make the top-up. 
To avoid any misunderstandings, please be sure to change your password after completing the top-up. Thank you.
During the recharge process, please do not log in to the game. This may result in our recharge failure and we will not be responsible for it.